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Shipping & returns

  1. The consumer may, without giving any reason, withdraw from the contract within 14 days from the contract, including the Sales contract, subject to the standards indicated in the notice on withdrawal from the contract, attached to the Regulations.
  2. The right to withdraw from the contract is not available to the Consumer, among others in relation to the Sales contract:
    1. Goods Delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package has been opened after Delivery,
    2. Goods which after Delivery, due to their nature, remain inextricably linked with other things.
  3. In other cases, the Consumer may withdraw from the contract by submitting a declaration of withdrawal to the Seller. The declaration may be submitted on the form, a specimen of which is attached to the Regulations.
  4. Immediately, but not later than within 14 days from the date on which the Consumer withdraws from the contract, he is obliged to return the Goods to the Seller or hand it over to a person authorized by the Seller. To meet the deadline, it is enough to return the Goods before its expiry. This provision does not apply if the Seller has offered to collect the Goods himself.
  5. If, due to its nature, the Goods cannot be returned by regular mail, the cost of returning the goods from the customer is as follows:
    Courier (up to 30 kg)
    PLN 20.00
    Courier (up to 60 kg)
    PLN 56.00
    Courier shipment on a pallet (up to 600 kg)
    PLN 116.85
    Courier shipment on a pallet (up to 1000 kg)
    PLN 230.00
    LONG SHIPMENT
    Courier (up to 30 kg)
    PLN 45.00
    Courier (up to 60 kg)
    PLN 120.00
    Log courier shipment on a pallet (up to 600 kg)
    PLN 120.00
    Long courier shipment (up to 1000 kg)
    PLN 350.00
    Log courier shipment on a pallet (up to 1000 kg)
    PLN 370.00
  6. The consumer is liable for the decrease in the value of the Good as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Good.
  7. In the event of withdrawal from the contract, it is considered void. If the Consumer submitted a declaration of withdrawal from the contract before the Seller accepted his offer, the offer ceases to be binding.
  8. We will ship the ordered goods within 2-5 days.